KNTRCTR Privacy Policy

Effective Date: July 29, 2025

Operator: Lexington Springs Holding Corp. ("Company", "we", "us", or "our")

Platform Name: KNTRCTR or KNTRCTR.COM (the "Platform")

At KNTRCTR, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information you provide directly and information collected automatically:

a. Information You Provide:

Account Information: Name, email address, password, and business category
Profile Information: Company name, contact numbers, address, roles, licenses, certifications
Payment Information: Credit card data, billing address (collected and processed via secure third-party payment processors)
Communications: Messages sent via our platform, support requests, feedback

b. Automatically Collected Information:

Usage Data: Pages visited, features used, time spent, links clicked
Device Information: IP address, browser type, device model, operating system
Cookies and Tracking (see Section 7)

2. How We Use Your Information

We use your data to:

Deliver, maintain, and enhance the functionality of our services
Facilitate payments and issue receipts/invoices
Send transactional messages (e.g., updates, confirmations, security notices)
Improve our platform through analytics and user behavior insights
Respond to inquiries and support requests
Enforce our Terms of Service and protect against misuse or fraud
(Future) Provide relevant offers or promotions based on your usage preferences (with appropriate opt-outs)

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share data only under the following circumstances:

With your consent, when you use public features or request contact with other companies
With service providers, such as cloud hosting, payment processors, analytics, or email delivery services (bound by strict data handling agreements)
Data may be stored on servers in the United States via MongoDB Atlas / AWS.
For legal compliance, such as responding to subpoenas or enforcing our legal rights
In the event of a business transaction, such as a merger, sale, or restructuring

4. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your data. These include encrypted transmissions (HTTPS), secure storage, access controls, and routine audits.

5. Your Rights and Choices

You have the right to:

Access your personal data
Correct or update inaccurate data
Delete your information (where allowed by law)
Object to processing for certain purposes
Withdraw consent (e.g., from marketing emails)
Port your data to another service

To exercise these rights, contact us at admin@kntrctr.com. We will respond within applicable legal timeframes.

6. Additional Notice for Canadian Users (PIPEDA)

If you are located in Canada, we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Purpose and Consent: We collect, use, and disclose personal information for the purposes described in this policy and with your knowledge and consent, except where otherwise permitted or required by law.
Cross-Border Processing: Personal information may be stored or processed in the United States via MongoDB Atlas / AWS and may be subject to lawful access by U.S. courts, law enforcement, and regulatory authorities.
Safeguards: We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information.
Access and Correction: You may request access to your personal information and request corrections where information is inaccurate or incomplete.
Retention: We retain personal information only as long as needed for business or legal purposes and then securely delete or anonymize it.
Questions and Complaints: You may contact us at admin@kntrctr.com. If concerns are not resolved, you may contact the Office of the Privacy Commissioner of Canada.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain session state and secure login
Analyze traffic patterns and improve UX
(In future) Deliver targeted advertising and remarketing

You may configure your browser to block cookies, but doing so may affect certain features. You can also opt out of some third-party tracking through tools like YourAdChoices or Network Advertising Initiative.

8. Children's Privacy

Our platform is intended for individuals aged 18 and older. We do not knowingly collect or solicit data from minors. If we become aware of such data being submitted, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominently within our app. The "Effective Date" at the top of this page will reflect the latest version.

10. Contact Information

For questions, concerns, or to exercise your privacy rights:

admin@kntrctr.com
Lexington Springs Holding Corp.